Difference between revisions of "FlyBase:FlyBase Website Access Fee FAQ"
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'''5. When will I receive my bill ? / Will I be billed yearly ?'''<br /> | '''5. When will I receive my bill ? / Will I be billed yearly ?'''<br /> | ||
| − | :You should receive your bill from Harvard within several weeks after submitting your form. | + | :You should receive your bill from Harvard within several weeks after submitting your form. YES, you will be automatically be billed yearly. |
'''6. Can I pay in a few months / when my grant is renewed / etc. ?'''<br /> | '''6. Can I pay in a few months / when my grant is renewed / etc. ?'''<br /> | ||
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:Most certainly ! We appreciate, and welcome all support. Please contact flybase-fees@morgan.harvard.edu for additional information. | :Most certainly ! We appreciate, and welcome all support. Please contact flybase-fees@morgan.harvard.edu for additional information. | ||
| − | '''8 | + | '''8. How do I pay by PO (purchase order) ?<br /> |
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::617-495-3787<br /> | ::617-495-3787<br /> | ||
| − | ''' | + | '''9. How can I pay by credit card, electronic bank transfer, etc. ?'''<br /> |
:You will have the option of paying via PURCHASE ORDER (PO), CHECK, CREDIT CARD, or BANK-TRANSFER once you have received an invoice. Additional details found [https://oc.finance.harvard.edu/how-to/accounts-receivable/pay-an-ar-bill '''HERE'''] | :You will have the option of paying via PURCHASE ORDER (PO), CHECK, CREDIT CARD, or BANK-TRANSFER once you have received an invoice. Additional details found [https://oc.finance.harvard.edu/how-to/accounts-receivable/pay-an-ar-bill '''HERE'''] | ||
| − | ''' | + | '''10. Why isn't there an institutional or departmental fee ?'''<br /> |
| − | : | + | :Please contact us to discuss this option. <br /> |
| − | ''' | + | '''11. Is it allowed to pay optional/discretionary usage fees from federal grants? |
:We have been told it is not allowable to pay optional/discretionary usage fees from a federal grant, however this is a "website access fee", that is stated as such on the invoices you will receive from Harvard, and that is allowable to pay on federal grants. If you have any issues processing payment, please contact us at email below. | :We have been told it is not allowable to pay optional/discretionary usage fees from a federal grant, however this is a "website access fee", that is stated as such on the invoices you will receive from Harvard, and that is allowable to pay on federal grants. If you have any issues processing payment, please contact us at email below. | ||
| − | ''' | + | '''12. I get an error message on the site when I try to do XXX, is this because I didn't pay?''' |
:No, any error messages you receive on the site are not related to the website access fee. Please [http://flybase.org/contact/email report] them to us so we can resolve the issue. | :No, any error messages you receive on the site are not related to the website access fee. Please [http://flybase.org/contact/email report] them to us so we can resolve the issue. | ||
'''MORE QUESTIONS?'''<br /> | '''MORE QUESTIONS?'''<br /> | ||
:Please email: [mailto:flybase-fees@morgan.harvard.edu flybase-fees@morgan.harvard.edu] | :Please email: [mailto:flybase-fees@morgan.harvard.edu flybase-fees@morgan.harvard.edu] | ||
Latest revision as of 11:37, 10 January 2020
FLYBASE WEBSITE ACCESS FEE FAQ:
1. I am an unfunded lab / small lab / retired FlyBase user — can I still use FlyBase without paying a fee ?
- We encourage use of FlyBase by ALL in our community, and have no plans to obligate fees with a login portal, etc.. We are simply putting this website access fee in place for those who are able to help. Use your best judgment on what you feel is right. We thank you in advance for whatever you can do !
2. I have undergraduate students / part-time staff / occasional users in my lab. How many people do I pay for ?
- We encourage use of FlyBase by ALL in our community, and have no plans to obligate fees with a login portal, etc.. We are simply putting this website access fee in place for those who are able to help. Use your best judgment on what you feel is right. We thank you in advance for whatever you can do !
3. Is this fee mandatory ?
- We encourage use of FlyBase by ALL in our community, and have no plans to obligate fees with a login portal, etc.. We are simply putting this website access fee in place for those who are able to help. Use your best judgment on what you feel is right. We thank you in advance for whatever you can do !
4. I run a teaching lab — I don’t have funds to pay for this — what do I do ?
- We encourage use of FlyBase by ALL in our community, and have no plans to obligate fees with a login portal, etc.. We are simply putting this website access fee in place for those who are able to help. Use your best judgment on what you feel is right. We thank you in advance for whatever you can do !
5. When will I receive my bill ? / Will I be billed yearly ?
- You should receive your bill from Harvard within several weeks after submitting your form. YES, you will be automatically be billed yearly.
6. Can I pay in a few months / when my grant is renewed / etc. ?
- Most certainly ! We are pleased of your support whenever possible.
7. Can I pay more than the fee FlyBase requests ?
- Most certainly ! We appreciate, and welcome all support. Please contact flybase-fees@morgan.harvard.edu for additional information.
8. How do I pay by PO (purchase order) ?
- INFO TO ESTABLISH HARVARD AS A VENDOR / PO:
- Harvard University
- University Financial Services
- Central Accounts Receivable
- 1033 Massachusetts Avenue
- Cambridge, MA. 02138
- 617-495-3787
- Harvard University
9. How can I pay by credit card, electronic bank transfer, etc. ?
- You will have the option of paying via PURCHASE ORDER (PO), CHECK, CREDIT CARD, or BANK-TRANSFER once you have received an invoice. Additional details found HERE
10. Why isn't there an institutional or departmental fee ?
- Please contact us to discuss this option.
11. Is it allowed to pay optional/discretionary usage fees from federal grants?
- We have been told it is not allowable to pay optional/discretionary usage fees from a federal grant, however this is a "website access fee", that is stated as such on the invoices you will receive from Harvard, and that is allowable to pay on federal grants. If you have any issues processing payment, please contact us at email below.
12. I get an error message on the site when I try to do XXX, is this because I didn't pay?
- No, any error messages you receive on the site are not related to the website access fee. Please report them to us so we can resolve the issue.
MORE QUESTIONS?
- Please email: flybase-fees@morgan.harvard.edu